Frequently Asked Questions

Mr. Storage Self Storage is dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals

How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts and no commitment.

When can I get to my belongings?
Our gate access hours for our Outside Facilities are from 7:00 am - 7:00 pm, 365 days per year. Our office hours are from 10:00 am- 6:00 pm, Monday-Friday, 9:00 am- 2:00 pm, Saturday and closed on Sunday. The Indoor Facilities access hours are the same as the office hours

How much notice to must be given when I move out?
We require a 7 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer a mover?
Although we don't offer a mover, we do offer FREE use of our moving truck at move-in. Please contact a facility near you for full details. We would also be more than happy to recommend a local reliable mover.

How can I make a payment?
Payments can be processed by mail, in person or over the phone. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box however we do not recommend this for cash payments.

What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.

How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.

What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express! Please ask about our credit card auto-pay program!

Do you sell Locks, Packing and Moving supplies?
Yes, High quality locks with a Lifetime Warranty at a discounted price! We also offer boxes and moving supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies.