Facility Reviews Summary
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- 4.8 (Excellent)
- 4.9 (Excellent)
- 5.0 (Excellent)
Fabulous service with a capital S.
I was overjoyed at the wonderful service I received from Bob at this Mr. Storage. He was smiling and welcoming from the moment my husband and I walked in. He made us feel comfortable right away. I received answers to all my questions and Bob's answers were very helpful and very thorough. He was most patient and never made me feel that he was in a hurry to get onto something else. Service with a capital S. Bob showed us two different sizes and I loved both of them but felt better going bigger. The prices were good and I felt very well taken care of. I am closing my business after 33 years and this job of moving things into storage is very hard emotionally. Bob made this rental a pleasant experience and I am so grateful. Great location, great locker, great service. What more could I ask. Thank you!
Well maintained unit.
Area is clean and well maintained. Office manager on duty very helpful.
Bob was excellent and thorough in helping me
The staff was friendly and helpful and the facility was clean. I wish I would have found this place before my daughter's senior year.
Amelia A Williams
Bob is a great property manager!
Bob is so efficient and detailed from start to finish!
The manager Bob is so friendly and helpful and explained everything very clearly. He genuinely cares about his customers. The storage unit is very clean and I love that I can access it any day 7am-7pm regardless of whether or not the office is open. I highly recommend this place.
Excellent Customer Service
Bob provided outstanding customer service every step of the way. Would recommend!
I was very appreciative when they worked with me while going through a hard time. Very nice and professional people who work here. Thank you!
Very good experience
Bob made the entire experience very easy and simple. He knew what he was doing and was very friendly.
THANKS TO YOUR COMPANY AND THE EXCELLENT SERVICE P;ROVIDED BY TONY AT 6758 RIDGE AVE.WOULD RECOMMEND YOUR COMPANY TO ANYONE.
The service I received was excellent, the agent talked to me about the different units that were available to me. Once we talked inside the office, he walked with me to see the different sized units so I could make a decision.
Our office called about storage. We went by what was on line and where given different prices and a bunch of fees that are not listed. No one could answer the question of availability or the cost of renting the unit at one location and at 6758 the guy was helpful and said he would call the manager at the other location
WHAT TO SAY AWESOME PEOPLE AWESOME PLACE WELL CLEAN FRIENDLY PEOPLE WELL RECOMMEND
Truck was a little late due to traffic, but we received a call giving us a heads up which was nice. The whole process was quick and smooth.
The facility was excellent in every service it provided. I had just one problem: Because I could not be there when the shipment was loaded into the bin (I had to catch my flight to Europe, where I lived for six months) when I returned to claim my effects, one box was missing. So far, nobody knows where it is.
The gentleman that works at this office was outstanding he worked with me in every way possible and settled all my questions that I had in a very timely manner. I would go to this place again for my storage needs when I move.
Great location, fair price and REALLY helpful staff. I highly recommend Mr. Storage in Roxborough!
Out of town renter
Very Very Helpful
Jesse stayed the course with me in renting a unit from long distance scanning documents, etc. so the process was seamless. Very professional and very polite!
The only problem I had with my storage bin was that there was dampness in the bin. When I was emptying the the bin there were a few items that were moldy. After a heavy rain there was always a big puddle next to the bin. Other than that there was never a problem. Management was always helpful.
A good place for storage!
I had a positive experience with Mr. Storage in Roxborough, and I would recommend others to use it. The service was good & friendly, and the storage space was clean, affordable & fit my needs.
The storage bin was very large, accomodating all my needs. They were very helpful, even if I could not lock or unlock the door. Very professional and friendly.