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Mr. Storage - Roxborough 6758 Ridge Ave Philadelphia, PA 19128 (215) 600-1095
Facility Reviews Summary
30 Reviews
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Quality - 4.8 (Excellent)
Customer Service - 4.9 (Excellent)
Price - 4.7 (Excellent)
Convenience - 4.9 (Excellent)
Customer Reviews of this Facility

Janet Amato 03/05/20
Recommend: Yes
Easy sign up -
Made the reservation on line. Bob followed up on the reservation. Everything was explained - so I didn't even have any questions. Would definitely recommend.

Anonymous 02/20/20
Recommend: Yes

Barry 02/11/20
Recommend: Yes
Strange Phila. tax and manditory monthly insurance which is little benef
Bob Zanol was very helpful and well versed. He showed a great deal of patience with me and my questions. The monthly insurance seems to be of no benefit to me but to cover the 'owners' butt. Ask about that Phila. tax.

Jay M 02/11/20
Recommend: Yes
Excellent service, friendly and informative!
Bob was very friendly and informative when we came to rent out unit. He showed us every detail including how the lock has the be positioned. I will definitely recommend him and Mr. Storage in future.

Anonymous 10/14/19
Recommend: Yes

Davida Levin 10/08/19
Recommend: Yes
Fabulous service with a capital S.
I was overjoyed at the wonderful service I received from Bob at this Mr. Storage. He was smiling and welcoming from the moment my husband and I walked in. He made us feel comfortable right away. I received answers to all my questions and Bob's answers were very helpful and very thorough. He was most patient and never made me feel that he was in a hurry to get onto something else. Service with a capital S. Bob showed us two different sizes and I loved both of them but felt better going bigger. The prices were good and I felt very well taken care of. I am closing my business after 33 years and this job of moving things into storage is very hard emotionally. Bob made this rental a pleasant experience and I am so grateful. Great location, great locker, great service. What more could I ask. Thank you!

Anonymous 09/30/19
Recommend: Yes
Well maintained unit.
Area is clean and well maintained. Office manager on duty very helpful.

Jessica Taylor 09/05/19
Recommend: Yes
Pleasant Experience
Bob was excellent and thorough in helping me

Tammy 09/05/19
Recommend: Yes
Easy Peasy
The staff was friendly and helpful and the facility was clean. I wish I would have found this place before my daughter's senior year.

Amelia A Williams 08/29/19
Recommend: Yes
Bob is a great property manager!
Bob is so efficient and detailed from start to finish!

Jordan A 08/19/19
Recommend: Yes
Fantastic Experience
The manager Bob is so friendly and helpful and explained everything very clearly. He genuinely cares about his customers. The storage unit is very clean and I love that I can access it any day 7am-7pm regardless of whether or not the office is open. I highly recommend this place.

Anonymous 08/15/19
Recommend: Yes
Excellent Customer Service
Bob provided outstanding customer service every step of the way. Would recommend!

Heather Langiewicz 08/03/19
Recommend: Yes
I was very appreciative when they worked with me while going through a hard time. Very nice and professional people who work here. Thank you!

Alexander 07/23/19
Recommend: Yes
Very good experience
Bob made the entire experience very easy and simple. He knew what he was doing and was very friendly.

Recommend: Yes

Cliff 04/17/19
Recommend: Yes
Great Service
The service I received was excellent, the agent talked to me about the different units that were available to me. Once we talked inside the office, he walked with me to see the different sized units so I could make a decision.

Anonymous 06/05/18
Recommend: Yes
Our office called about storage. We went by what was on line and where given different prices and a bunch of fees that are not listed. No one could answer the question of availability or the cost of renting the unit at one location and at 6758 the guy was helpful and said he would call the manager at the other location

Anonymous 03/02/18
Recommend: Yes

GLENDON 10/26/17
Recommend: Yes

Anonymous 05/20/17
Recommend: Yes
Truck was a little late due to traffic, but we received a call giving us a heads up which was nice. The whole process was quick and smooth.

George Biester 11/28/16
Recommend: Yes
The facility was excellent in every service it provided. I had just one problem: Because I could not be there when the shipment was loaded into the bin (I had to catch my flight to Europe, where I lived for six months) when I returned to claim my effects, one box was missing. So far, nobody knows where it is.

Cheryl Johnson 10/12/16
Recommend: Yes

Anonymous 08/16/16
Recommend: Yes

Joe Larch 07/30/16
Recommend: Yes
The gentleman that works at this office was outstanding he worked with me in every way possible and settled all my questions that I had in a very timely manner. I would go to this place again for my storage needs when I move.

Anonymous 05/23/16
Recommend: Yes
Great location, fair price and REALLY helpful staff. I highly recommend Mr. Storage in Roxborough!

Out of town renter 10/08/15
Recommend: Yes
Very Very Helpful
Jesse stayed the course with me in renting a unit from long distance scanning documents, etc. so the process was seamless. Very professional and very polite!
Manager Response on October 20, 2015:
This is great to hear. Glad our Manager Jesse was able to help you out and we look forward to time renting the unit.

Judy Eirich 09/10/15
Recommend: Yes
The only problem I had with my storage bin was that there was dampness in the bin. When I was emptying the the bin there were a few items that were moldy. After a heavy rain there was always a big puddle next to the bin. Other than that there was never a problem. Management was always helpful.
Manager Response on October 20, 2015:
WE are sorry about the puddle and dampness. As for the puddle we can always have that clean up for you if you rent again. Also there are some products we sell in the office called Damp rid that keeps the dampness out of the units. In the future if you use storage again I would always recommend that product. Thanks so much for your business.

Mike L. 08/27/15
Recommend: Yes
A good place for storage!
I had a positive experience with Mr. Storage in Roxborough, and I would recommend others to use it. The service was good & friendly, and the storage space was clean, affordable & fit my needs.
Manager Response on October 20, 2015:
Thanks for the positive feedback. We look forward to helping you with your storage needs in the future.

Anonymous 08/22/15
Recommend: Yes

Regina. Milione 05/20/15
Recommend: Yes
The storage bin was very large, accomodating all my needs. They were very helpful, even if I could not lock or unlock the door. Very professional and friendly.
Manager Response on October 20, 2015:
Sorry for the late reply. Glad we were able to help you out with the storage needs. Thanks for your business.